MMN Privacy Policy

What’s in this policy?

This policy tells you:

  • what information we might collect about you
  • how we might use that information
  • when we might use your details to contact you
  • what information of yours we might share with others
  • your choices about the personal information you give us

Who we are

We are Maybach Media Network (MMN) and our website address is https://www.maybachmedianetwork.com

What does this policy cover?

This policy covers the services that are offered by Maybach Media.

And sometimes it covers services offered by parts of our organization that operate as separate companies.

But only when those services link to this policy or tell you it applies.

It’s up to you to decide how much detail you want to know. We have just-in-time explanations that appear when we ask you to input your personal information. As well as what’s in this Policy, a service might have a short privacy notice. In that privacy notice you can find key information on what we do with your personal information when you use that service. And if you’re after more detail have a look at these topics.

What’s not covered in this policy?

Our services sometimes link to services run by other companies’ services, like opening a track from MMN Sounds on another music service such as Spotify. Those companies have their own privacy and cookies policies, so remember that the information you give them will follow their rules and not ours.

Sometimes you can access our services from other places, like our YouTube page or the apps. Make sure to check their privacy policy so you know how they will use your information.

How do you protect my personal information?

We’re strongly committed to keeping you and your family’s information safe. And to do this we design our services with your safety in mind. We also have dedicated teams to look after your information security and privacy.

At the same time, no service can be completely secure – if you have any concerns that your MMN account or personal information has been put at risk, for example if someone could have found out your password, please get in touch straight away.

Where we store your information

Some companies that provide services to us run their services from across the globe. We only let that happen if we are satisfied with their levels of security. Keep in mind that when you give us personal information it could be being transferred, stored, or processed from across the globe.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We use your information to improve your experience. We sometimes share information with other organizations, for example:

  • When you’ve asked us to or given us permission
  • When we use other companies to power our services
  • To provide you with content and services through a partner’s platform
  • To tailor sponsored NL recommendations on social media sites, like Facebook, Google, Snapchat, or Twitter
  • In your region, our advertising partners may use your information to show you adverts on NL services and elsewhere online
  • If we have to by law, or when we need to protect you or other people from harm

When we share your data outside the MMN, we will:

  • Always share it in a secure way
  • Make sure it’s treated consistently with our privacy promise
  • Not allow other companies to use it to contact you with their own marketing

Sharing your data within the MMN

We might share your information across different parts of the MM for research and development, analysis, marketing or TV Licensing purposes. 

What are you doing with my information?

We use your personal information to make the MM better for you and for everyone. That includes doing things like:

  • Recommending things, we think you’ll enjoy, like MMN programs
  • Notifying you about things you’ve told us you like, for example a new series of your favorite MMN video show
  • Personalizing parts of MMN to your tastes, including emails, news, videos, and music

We also use it for business, regulatory, and legal purposes, like:

  • Dealing with any requests you make or content you submit
  • Getting in touch if we need to tell you about something, like a change to our policies or issues with a service. Or to tell you if your MM account hasn’t been used in a long time and to ask if you’d still like to use it
  • Identifying where you are and giving you the right version of the MM for your area

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Losing a loved one

We’re sorry for your loss. When you’ve lost someone, speaking to providers regarding accounts will be the last thing on your mind. We’re here to help at this difficult time.

Get in touch

When you’re ready, you can email us at dpa.officer@maybachmedianetwork.com and a member of the team will get in touch with you.

What to expect

When you do contact us we’ll ask you for details about the person that’s died such as their email address so that we can locate their MMN Account and your relationship to them. If you have any questions, you may want to make a list and we’ll do our best to answer them all.

We’ll also need to speak to a relative, the executor or next of kin. If that’s you, then you’ll need to provide us with the following:

• The death certificate
• Proof of your identity
• Proof of relationship (for example, marriage/civil partnership or birth certificate, child’s birth certificate naming both parents – if you don’t have these let us know and we’ll let you know other forms of identification we accept)

You can use your passport or photo driving license as proof of identification. If you don’t have one of these, let us know and we will then let you know the other types of ID we accept.

What are my rights?

The General Data Protection Regulation, or GDPR for short, is one of the biggest changes to data privacy law in recent years. It is designed to put you in control of how your information is collected and used by organizations.

Your data matters

We want to help you to understand these rights and exercise them as easily as possible. They’re listed below along with some tips on what to do if you’d like more help.

When does MMN share my personal information with others?

We’ll never sell your personal information. We do share it with others in these ways:

a. When you make something public

Like post a comment which the public can see.

b. When we use other companies to power our services

In order for us to give you quality experiences and to understand how you’re using our services we often use other companies to process your personal information on our behalf. For example, sending you emails about things we think might interest you, to ask you what you think about our services, or to analyze data on how people use our digital services so we can improve them.

We make sure that your personal information is looked after as if we were handling it directly. We carefully select these companies, only share with them what they need to do the work and we make sure they keep your information secure.

c. When we share personal information with companies in the MM family

d. When you use another company’s service that connects to us, like voice-enabled devices and connected TV

You can access our services through a voice-enabled device, like Amazon Alexa, or a connected TV. You’ll need to sign in to your MM account to use MM services on your connected TV. When you do this we’ll share an identifier for your MMN account with the company who runs the service you are using. Make sure to check that company’s privacy policy so you know how it will use your information. MMN isn’t responsible when you access a MMN service through another company’s services. It’s up to you if you want to access MMN in this way.

e. When we do collaborative research

We do research activities and sometimes collaborate with research partners. Every now and then we share our content and data with them. This might include information we’ve collected about you. But we’re careful about what we share and what our research partners can do with it.

g. Sometimes by law we have to pass on your information to other organizations

We might also share your information if we have to by law, or when we need to protect you or other people from harm.

Can I delete my information?

This depends on what information you’re talking about.

a. If you’re talking about MMN account

You can delete your account. Your account information is immediately deleted. Keep in mind:

  • we keep a record of how you’ve used our services, but this information can’t be linked back to you
  • we also keep anything you’ve uploaded or commented on

b. What about other information I’ve shared with you?

We might have collected other personal information that you might ask to be deleted that has nothing to do with MMN account.

What are my rights?

Remember, you’re in control of your personal information.

You have the right to:

  • request a copy of your information
  • not let robots make big decisions about you
  • to ask us to correct information that’s wrong, to delete it or to request that we only use it for certain purposes
  • to change your mind and ask us to stop using your information. For example, unsubscribing from any marketing emails or turning off personalization.

Bear in mind, sometimes we might not be able to help. Like if the law tells us we can’t or it forms part of our journalistic output.

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